Radis Community Care have an exciting opportunity for a Service Manager to join our team based at Freeman Court, Chelmsford.
About the role
As a Service Manager you will be promoting a caring environment for customers through high standards of professional practice, making sure each customer receives care appropriate to their needs. You will ensure compliance with all company, local and national standards whilst overseeing quality assurance ensuring these activities are carried out, monitored, recorded and reported.
The role will be supporting the area manager in the assessments of individuals who are referred for housing, care and support services at the facility ensuring that a personalised support plan is developed for each tenant in conjunction with the relevant professional agencies and the tenant’s family and/or representative. You will be also assisting the Area Manager in the preparation of rosters that ensure sufficient staff are available at all times and that they are deployed as efficiently and effectively as possible so that the needs of tenants can be met.
You will also be required participate in the on-call rota and provide cover for care and Radis’ housing related support duties when emergency cover is required.
Some of the benefits for the role
- Mileage allowance for cars and bikes
- NEST pension (with contributions from Radis)
- Opportunities for career progression
- Fully structured induction and support for all new starters available
- Recommend a friend, minimum payment of £100 per recommendation, unlimited payments (subject to conditions)
- Minimum 28 Days annual leave for full time contracts
Skills and Qualifications required for the role
You will have substantial experience of providing care and support services for vulnerable adults. You will have previous supervisory/management experience with an NVQ Level 3 in Health & Social Care, working towards level 5. Good commercial acumen committed to setting and maintaining high standards with good IT skills.