• Full Time
  • Corsham
  • 26,247 GBP / Year

Rangeford Villages

Rangeford Villages develops and operates integrated retirement communities for people aged over 60. We create exciting, innovative and contemporary villages for residents to live life to the full, with a wide range of leisure activities, services, support and care. We promote well-being whilst helping residents maintain an active and independent lifestyle.

Wadswick Green is our flagship village, based just outside Bath, in the market town of Corsham. Although it has been operating for several years, it continues to grow and develop as a site

We currently have a vacancy for a Deputy Care Manager to support the Registered Care Manager in ensuring the smooth-running of the service, whilst delivering friendly and efficient services to residents. The Deputy Care Manager will have support in the management of key areas within the care team, including rotas, performance management, care planning and health and safety. They will lead by example by providing an exemplary standard of care to clients whilst maintaining the interface between the team and management. The Deputy Care Manager will be key in ensuring that all shifts are allocated, employees are correctly supervised, trained and motivated, and adhere to H&S guidance and company policies at all times.

Duties and responsibilities

  • Be responsible for ensuring that staff rotas are completed in a timely and effective manner. Ensuring that sufficient cover is in place so that the service can run safely.
  • Supporting the Registered Manager within the recruitment process as required to ensure that this process is carried out safely and effectively.
  • Providing personal care and other support to residents occasionally when the service requires it.
  • Be responsible for ensuring that care assessments and reviews are completed accurately.
  • Be responsible for booking team members onto essential training courses.
  • To support the manager in maintaining the training, staff and care matrices.
  • To actively take part in Team Meetings.
  • To support the Registered Care Manager in business development plans.
  • To support the Registered Manager in ensuring there are sufficient stocks held of PPE, uniform stationary and other essential resources.
  • At each shift ensure staff complete all necessary administrative tasks to an acceptable standard.
  • To support residents to access healthcare professionals e.g. General Practitioners, Occupational Therapists, District Nurses.
  • To support and encourage residents to access the community and work towards improving their quality of life.
  • Liaising with other departments to promote the service and support the wellbeing of all residents onsite.
  • To complete audits relating to the service and support with completing improvements plans to ensure compliance in line with CQC and HSE requirements.
  • Assisting the Registered Care Manager to ensure all employees follow company policies and standards as set by the Executive Team.
  • Ensure the quality and reputation of the department is maintained and that all staff are trained to deliver the services safely and to the high standards expected of them.
  • First line complaint handling, resolution and tracking per the ARCO code and CQC requirements with escalation to the Registered Manager when required.
  • Ensure all policies and procedures are adhered to in line with Company standards.
  • Mentoring and support of Team Leaders and Care Assistants
  • To complete any training and development relevant to the role.

Experience

Must have at least 1 years previous care experience in a supervisory/Co-ordinator/Team Leader role. Ideally will have experience as Deputy Care Manager.

Qualifications

Ideally the role holder will hold minimum of a Level 3 qualification within Health & Social Care (diploma, NVQ or equivalent). The role holder should be willing to complete the Level 4 Diploma.

Required Skills

  • Excellent standard of spoken and written English
  • Computer literacy – Excel/Word/outlook/Booking systems/POS etc.
  • Excellent people-management skills
  • Ability to work as part of a team and work collaboratively
  • Attention to detail
  • Problem-solving
  • Organised and thorough
  • Encourage high standards throughout the team

Person Specification

Professional manner Friendly, sociable and welcoming Calm, patient and polite Helpful and willing to go the extra mile Reliable Resident focused

Working conditions

This position will involve working 37.5 hours per week, to include weekdays, evening and weekend shifts to meet the business need. It is envisaged that they will work 37.5 hrs per week as a mix of administrative tasks with some personal care activities. There is also a requirement to be on call to support with emergencies one weekend out of two.

Training Provision and requirements (Will be provided if not current)

  • Company Induction
  • Leadership and Management Training
  • Village Induction
  • Safe Handling of Medication
  • SHE
  • Safeguarding of Vulnerable Adults COSHH
  • IOSH
  • Fire Awareness
  • Fire Evacuation Manual Handling
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