• Full Time
  • Seaham
  • 39,520 GBP / Year

Gainford Care



Job Summary

Managing the day-to-day duties and administrative tasks of a Care Home providing both Nursing and Residential Care. To build relationships with external professionals ensuring the best quality of care is delivered to service users in the home.

Manage the home efficiently and effectively whilst meeting all regulatory and Health and Safety requirements.

Ensure Company policy and Procedures are implemented monitored and maintained.

You are responsible for all aspects of your care home and staffing 24 hours per day, 365 days per year. During annual leave and sickness you must ensure this responsibility is passed onto your deputy.

Principal Responsibilities

Resident Care:

To assess whether or not the home is able to meet the personal care needs of any prospective resident.

To ensure adequate arrangements for the introduction and reception of new residents are made.

To ensure emotional, spiritual medical and material needs of the residents are recognised, assessed, and met.

To encourage the resident or relative, where the resident may not have capacity in the taking of decisions in matters that may affect their lifestyle.

To make or contribute to the assessment of the needs of each resident in conjunction with the resident, relevant professional agencies, and where appropriate, the resident’s family, and to develop a care plan which provides a satisfactory quality of life for that person. To encourage the family to be involved with the care plan, using company documentation.

No changes to be made to company documentation without prior consent.

To promote relationships that would enable each resident to participate in the life of the local community to the maximum of their ability.

To Implement and monitor nursing care procedures in accordance with company policy and recognised professional standards.

To ensure the provision of health care arrangements that may include the ordering, recording, and where appropriate, the administration of prescribed medication.

To investigate complaints and take appropriate action in accordance with company policy. To notify Area Management of any complaint in order for them to give support with a response.

Complaints to be managed in line with policy (letter should go out stating acceptance of complaint allowing 28 days to investigate). No response to be sent out prior to review and approval.

To ensure the provision of care including that which may be provided by a competent and caring relative and which may include terminal care, under the direction of the G.P.

Staff Matters

Managing work teams and Nursing Staff

To recruit, appoint and deploy nursing, care staff and ancillary staff. Ensuring that the home is staffed safely at all times.

In the event of staff sickness/absence Nurse Managers may be required to cover Nurse Duties, the same for Non-Nurse Managers they may be required to cover Senior Care Duties. Back to work interviews must be completed after any sickness to ensure you are kept up to date with staff who are constantly sick. Head Office are to be notified of any member of staff with poor attendance.

To maintain a professional relationship with all employees within the home.

To ensure that there is good communication with and between staff and to arrange and participate in staff meetings.

To ensure that effective induction, supervision, and assessment of staff is carried out and that the training needs are identified and met. Ensure each staff member has up to six supervisions per year, and an appraisal after one year’s employment.

To ensure that employment protection legislation is implemented.

To be responsible for the efficient running of the domestic character of the unit and will include the following tasks:

Planning menus with Service Users and staff,

Ensuring that the dietary needs of Service Users are met,

Ensuring that good standards of food presentation are maintained,

Ensuring that supplies are ordered,

Ensuring that good standards of hygiene and cleanliness are maintained.

Manager should check both Kitchen and Domestic ordering to ensure they are not over stocking to prevent food going out of date.

Financial Accountability

To manage costs in line with occupancy i.e., staffing.

To maintain records pertaining to any financial transactions.

Maximise income for home.


To ensure contingency planning is both in place and kept up to date.


To ensure that all records and notifications required by the Care Quality Commission and the Registered Local Authority are completed and submitted in line with Regulatory requirements.

That in your absence a member of staff is appointed as being responsible to ensure that notification are dealt with appropriately.

Information governance is maintained at all times within the homes.

Gainford documentation MUST be used at all times are not to be altered under any circumstances within the home.

Market the Home

Promote the home within the local community.

Communicate all vacancies to both Local Authorities and CCG

Promote all events by sending to the company’s media team.

Monitor the environment on a daily basis ensuring first impressions is maintained at all times.

Ensure all empty bedrooms are dressed ready to show potential residents. DO NOT store any items in bedrooms or bathrooms including furniture, wheelchairs, or archiving.

Safeguarding Adults

To promote the Company’s ‘zero tolerance on abuse’ policy

Report suspected abuse in line with Local Safeguarding Board and appropriate other agencies.

This job description is not exhaustive and may be amended to meet changing needs.

Please note, pay is negotiable depending on experience.

Job Type: Full-time

Salary: £39,520.00 per year


  • Employee discount
  • On-site parking
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