• Full Time
  • Leeds
  • 41,000 GBP / Year

Care your way

An exciting opportunity to play an integral role within the launch of a new start-up franchise for CareYourWay in the Leeds area. The CareYourWay brand is well-established & award-winning for excellence in care and rewards to staff. As part of the CareYourWay family, the successful candidate will have a positive passion for person-centred care and will hold a responsible role in the start-up and long-term growth of the business. This is a real opportunity to be involved in championing outstanding standards for people being cared for in their own homes.

Role Details

Job Title: Registered Manager (Care)

Reports to: Directors / Nominated Individual

Job Overview:

· Develop and maintain effective working relationships with colleagues.

· Liaise with the provider ensuring all necessary reports are sent timeously

· Create and uphold an open, positive, and inclusive management culture in line with CareYourWay ethos and values.

· Develop and communicate the strategic plans for the service

· Oversee the implementation of the service’s policies and procedures

· Evaluation of the service’s goals and quality objectives

Location: The service premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Working Hours: Monday to Friday, 9am to 5pm and any other hours which may be required. Weekend work when needed. Requirement to take part in the on call function including weekday, weekends and bank holidays.

Responsibilities and Duties of the Job

Role-specific Duties:

The Registered Manager’s responsibilities include but are not limited to the following:

  • To provide leadership to the administration and care staff and people management functions of the service
  • To carry out, and provide leadership in advocating the service and selling its services at the agreed prices
  • Ensure successful operation of quality control systems including

visiting clients.

  • Ensure care planning and risk assessments are compliant, relevant and promote a care service that will lead to clients achieving their individualised outcomes.
  • Work closely with the coordinator of care to convert new enquiries successfully into an efficient run for care staff.
  • Promoting the highest standards of care and services.
  • Be responsible for promoting and protecting the welfare of those individuals supported by the service
  • Continually review and improve processes to ensure the effective and efficient service is maintained.
  • Network closely with the Directors to coordinate the development of a high-quality home care service in the local area.
  • Manage complaints and incidents, carry out investigations relating to the quality of the service and in reflection of findings, initiate any improvements necessary.
  • Act as registered Manager managing the regulated activity for the office.

Working with Others:

  • Recruitment of staff
  • Induct new starters in accordance with the service’s policy
  • Lead, motivate and direct staff
  • Conduct staff supervision and annual staff appraisals for all heads of department
  • Develop staff to their full potential ensuring succession planning for the service
  • Ensure multidisciplinary team working is embedded in the service
  • Lead by example

Other Duties:

Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

  • Seek opportunities for personal and professional growth
  • Support and participate with the on-call function of the business

Personal and Professional Development: * Attend statutory training and any other training as directed by management

  • Take responsibility for your own professional development through performance and development reviews and undertake any relevant training Person Specification

Specific Requirement for Qualifications:

Essential:

  • Good English – written and verbal
  • Extensive care experience with a proven track record in providing consistent excellence in customer service.
  • Have or be working towards a Level 5 Diploma in Leadership for Health and Social Care or equivalent.
  • Have and excellent knowledge and understanding of compliance and legislative requirements of care regulations.

Desirable: * Proven experience in leading, training and managing a team within domiciliary careSpecific Requirement for Skills:

Essential

  • Commercially aware and have good negotiating skills
  • Driven and motivated to take on a broad role and develop a care service
  • Have a broad understanding of systems, processes, and a good knowledge of IT systems, working with databases and virtual communication platforms
  • Ensure accurate and legible records are kept
  • Ensure compliance with statutory requirements and the service’s requirements for all reportable areas within the service provision
  • Have strong skills in conducting care assessment and care planning
  • Have an ability to work well and accurately under pressure
  • Hold strong organisational and planning skills
  • Hold an ability to inspire others and build close working relationships with the rest of the team at CareYourWay

Budgetary Skills

Desirable

  • Willing to work with provider in line with necessary spending budgets.

Essential

  • Understand how to read and produce the Provider’s budget plans

Communication Skills

Essential

  • Regularly seek feedback from all stakeholders and plan changes according to feedback
  • Plan and attend regular meetings with all stakeholders to keep abreast of views and expectations
  • Report to management on all required information in connection with quality assurance

Specific Requirement for Skills, Disposition/Personal Attributes

Essential

  • Have good character in accordance with CQC regulations
  • Physically and mentally fit to carry on the regulated activity
  • Hold the necessary qualifications
  • Have a passion for working with people to provide quality person-centred care
  • Excellent interpersonal and communication skills
  • Be responsive, agile and hold an ability to remain calm whilst dealing with multiple priorities

Specific Requirement for Previous Experience

Essential

  • Previous experience of working in similar environments
  • Knowledge of leading a team and working within a multidisciplinary team
  • Previous experience of working as a registered manager or a well proven deputy manager within a domiciliary setting
  • Support the service out in the field in emergency situations, travelling throughout the community. Therefore, you will require a full driving licence and access to a reliable vehicle Managing budgets

Job Types: Full-time, Permanent

Salary: £41,000.00 per year

Benefits:

  • Company pension
  • Flexitime

Schedule:

  • 8 hour shift
  • Flexitime
  • Monday to Friday
  • Overtime
  • Weekend availability

Ability to commute/relocate:

  • Leeds: reliably commute or plan to relocate before starting work (required)
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