Care 24

An exciting opportunity to play an integral role within the launch of a new start-up franchise for a domiciliary care organization in Manchester.The successful candidate will have a positive passion for person-centred care and will hold a responsible role in the start-up and long-term growth of the business. This is a real opportunity to be involved in championing outstanding standards for people being cared for in their own homes.

Role Details

Job Title: Registered Manager (Care)

Reports to: Directors / Responsible Individual

Job Overview:

· Develop and maintain effective working relationships with colleagues.

· Liaise with the provider ensuring all necessary reports are sent timeously

· Create and uphold an open, positive, and inclusive management culture in line with CareYourWay ethos and values.

· Develop and communicate the strategic plans for the service

· Oversee the implementation of the service’s policies and procedures

· Evaluation of the service’s goals and quality objectives

Location: The service premises, but you may be required to work from other locations at the discretion of the company and with appropriate notice.

Working Hours: Monday to Friday, 9am to 5pm and any other hours which may be required. Weekend work when needed. Requirement to take part in the on call function including weekday, weekends and bank holidays.

Responsibilities and Duties of the Job

Role-specific Duties:

The Registered Manager’s responsibilities include but are not limited to the following:

To provide leadership to the administration and care staff and people management functions of the service

To carry out, and provide leadership in advocating the service and selling its services at the agreed prices

Ensure successful operation of quality control systems including visiting clients.

Ensure care planning and risk assessments are compliant and relevant and promote a care service that will lead to clients achieving their individualised outcomes.

Work closely with the coordinator of care to convert new enquiries successfully into an efficient run for care staff.

Promoting the highest standards of care and services.

Be responsible for promoting and protecting the welfare of those individuals supported by the service

Continually review and improve processes to ensure that effective and efficient service is maintained.

The network closely with the Directors to coordinate the development of a high-quality home care service in the local area.

Manage complaints and incidents, carry out investigations relating to the quality of the service and in reflection of findings, initiate any improvements necessary.

Act as registered Manager managing the regulated activity for the office.

Working with Others:

Recruitment of staff

Induct new starters in accordance with the service’s policy

Lead, motivate and directed staff

Conduct staff supervision and annual staff appraisals for all heads of department

Develop staff to their full potential ensuring succession planning for the service

Ensure multidisciplinary team working is embedded in the service

Lead by example

Other Duties:

Other duties and responsibilities to be undertaken may include any (or all) of the items in the following list:

Seek opportunities for personal and professional growth

Support and participate in the on-call function of the business

Personal and Professional Development: Attend statutory training and any other training as directed by management

Take responsibility for your own professional development through performance and development reviews and undertake any relevant training Person Specification

Specific Requirement for Qualifications:

Essential:Good English – written and verbal

Extensive care experience with a proven track record in providing consistent excellence in customer service.

Have an excellent knowledge and understanding of compliance and legislative requirements of care regulations.

Desirable: Proven experience in leading, training and managing a team within domiciliary care-specific Requirement for Skills:

Essential

Commercially aware and have good negotiating skills

Driven and motivated to take on a broad role and develop a care service

Have a broad understanding of systems, processes, and a good knowledge of IT systems, working with databases and virtual communication platforms

Ensure accurate and legible records are kept

Ensure compliance with statutory requirements and the service’s requirements for all reportable areas within the service provision

Have strong skills in conducting care assessment and care planning

Have the ability to work well and accurately under pressure

Hold strong organisational and planning skills

Hold an ability to inspire others and build close working relationships with the rest of the team at CareYourWay

Budgetary Skills

Desirable:Willing to work with providers in line with necessary spending budgets.

Essential:Be commercially aware.

Communication Skills

Essential:Regularly seek feedback from all stakeholders and plan changes according to the feedback

Plan and attend regular meetings with all stakeholders to keep abreast of views and expectations

Report to management on all required information in connection with quality assurance

Specific Requirement for Skills, Disposition/Personal Attributes

Essential:Have good character in accordance with CQC regulations

Physically and mentally fit to carry on the regulated activity

Hold the necessary qualifications

Have a passion for working with people to provide quality person-centred care

Excellent interpersonal and communication skills

Be responsive, agile and hold an ability to remain calm whilst dealing with multiple priorities

Specific Requirement for Previous Experience

Essential:Previous experience of working in similar environments

Knowledge of leading a team and working within a multidisciplinary team

Previous experience of working as a registered manager or a well proven deputy manager within a domiciliary setting

Support the service out in the field in emergency situations, travelling throughout the community. Therefore, you will require a full driving licence and access to a reliable vehicle

Job Type: Full-time

Salary: £35,000.00-£40,000.00 per year

Benefits:

Bereavement leave

Company events

Company pension

Discounted or free food

Employee discount

Free parking

On-site parking

Sick pay

Schedule:

Day shift

Holidays

Monday to Friday

Weekend availability

Ability to commute/relocate:

Manchester: reliably commute or plan to relocate before starting work (required)

Experience:

Care Management: 2year (preferred)

  • senior role in domiciliary care role: 2year (preferred)

Level-5 Health and Social Care-(Preferred)

Licence/Certification:

Driving Licence (preferred)

Work Location: In person

Job Type: Full-time

Salary: £35,000.00 per year

Benefits:

  • On-site parking

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental pay types:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Greater Manchester: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

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