• Full Time
  • Ashford
  • Negotiable GBP / Year

The care sector is such a rich and rewarding place to work and we aim to make a meaningful difference in our care homes. RCB Healthcare always look for the kindest and most resilient people to come and support our residents. We are looking for enthusiastic, committed, flexible staff whose focus is on providing the highest quality service at all times. Is that you?

Currently we are looking for a Registered Manager at our Nursing Home in Ashford, Kent. This role is offered on a full time basis. You must demonstrate that you have experience in a previous managerial role within a care setting and a willingness to learn and grow. In return you will receive a competitive salary, along with the learning and development you need to thrive.

In your role as Registered Manager you will value one thing above all – Kindness. Every single person who works here understands that our Residents are people just like them with their own stories to tell. By joining RCB Healthcare you will have a wonderful opportunity to give something back to those people.

Salary is subject to experience and qualifications and can be negotiable.

If you would like to know more about the home, please look at our Facebook page.

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our RCB Healthcare family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

About the role

To take joint responsibility with the registered owner as the person in charge of the day-to-day running of the business.

To promote a caring environment for residents through high standards of professional practice which are conducive to the physical, emotional, social, intellectual and spiritual needs of the residents.

To ensure that each resident receives care appropriate to their individual need.

To implement the requirements of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014

To adhere to all policies and procedures issued by the company, embedding them into good practice across the organisation.

Principal Responsibilities

The day-to-day running of the business:

a) to manage the day-to-day running of the organisation and to act as person-in-charge whenever asked to by the registered owner

b) to provide all relevant information and leaflets to prospective new residents and to visit them in their home for a discussion

c) To arrange assessment visits as required.

d) to decide whether the business can meet the personal care needs of any prospective resident and to negotiate an appropriate fee with the purchasing authority or the resident or their family if not in receipt of local authority assistance

e) to ensure that each new resident receives a written copy of the “terms and conditions” of engagement and ensure that each resident and, where appropriate, their representative or carer understands them

f) to investigate complaints, take appropriate action and report to the registered owner and/or Local Authority or the CQC

g) To liaise with and co-operate with CQC inspectors and inspections.

h) To liaise and co-operate with Local Authority Monitoring and Contract teams as required

i) To arrange Quality Assurance surveys, analyse and report to Compliance/Quality Assurance manager to promote good governance.

Resident care:

a) to ensure that the emotional, spiritual, physical, medical and material needs of the residents are recognised, assessed and met

b) to support residents in the taking of decisions in matters which affect their lifestyle

c) to make or contribute to the assessment of need of each resident in conjunction with the resident, relevant professional agencies and, where appropriate, the resident’s family, and develop a Resident Plan which provides a satisfactory quality of life for that person

d) to promote relationships that enable each resident to participate in the life of the local community to the maximum of their ability

e) to ensure the provision of healthcare arrangements which may include the ordering, recording and, where appropriate, the administration of prescribed medication

f) to be responsible with the registered owner for the efficient running of the domestic character of the business which will include ensuring that the dietary needs of residents are met, ensuring that good standards of food presentation are maintained, ensuring that supplies are ordered and ensuring that good standards of hygiene and cleanliness are maintained

g) to ensure the provision of care including that which may be provided by a competent and caring relative and which may include terminal care, under the direction of the GP and with the support of the community nursing service.

h) To safeguard residents from abuse and acting immediately to report the situation, following the organisation’s policies and procedures including any statutory notification to appropriate Regulations.

3. Staff matters:

a) to assist the registered owner with recruitment, appointment and deployment of all staff

b) to assist the registered owner to ensure that there is good communication with and between staff and to arrange staff meetings

c) to ensure that effective induction, supervision and assessment of staff is carried out and that training needs are identified and met

d) to ensure that employment protection legislation is implemented

e) To arrange staff rotas.

f) To ensure that all staff have the necessary training, qualification and skills to undertake the tasks required.


a) to advise the registered owner of any malfunction of the heating, lighting or emergency systems and ensure the security of the premises

b) to ensure that the fire regulations are complied with and advise the person-in-control if there are areas of risk

c) to ensure that legislation and regulations concerning environmental health, infection control, building control, planning and health and safety are complied with, and to advise the person-in-control accordingly where action is required

d) to assess residents’ homes regarding health and safety and infection control issues and provide advice to staff regarding safe and healthy working practices in the field.

5. Finance:

e) to contribute to the monitoring and control of day-to-day expenditure within the limits prescribed by the registered owner

f) When necessary to prepare budgets and monthly cash flow reports for the person-in-control and to ensure that adequate accounting and financial records systems are in operation

g) to ensure that residents are, wherever possible, supported in retaining responsibility for their own money and financial arrangements

h) to ensure that, where a resident is assessed as incapable of handling their financial affairs, their money is handled properly and with the utmost probity and that records are kept of all financial transactions.

Health and Safety:

  • To ensure that you work in a safe environment in accordance with the Health and Safety at Work etc. Act (HSWA)
  • To assist in the maintenance of a safe and healthy work environment by understanding and ensuring adherence to the home’s health and safety policies and procedures, including regarding fire
  • To be aware of and understand the Control of Substances Hazardous to Health (COSHH) regulations
  • To ensure that all COSHH records are maintained and updated when necessary
  • To practice and promote safe working practices within the home
  • To take responsibility for your own health and safety and that of others who may be affected by your acts or omissions
  • To be fully aware and comply with infection control policies and procedures and appropriate hand hygiene technique

Job Type: Full-time

Salary: £40,000.00 per year


  • Company events
  • Company pension
  • On-site parking
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