• Full Time
  • Norwich
  • 30,000 - £40,000 GBP / Year

Clark James Homecare

Clark James Homecare are rated good by CQC and have been established as a Home Care provider in Norfolk and Lincolnshire since 2010.

We are looking for an experienced Registered Manager or current Branch Manager to lead and drive our Norwich operation.

You will need to be:

Very hands on and not afraid to get your hands dirty and jump into wherever you are needed including on the rounds.

Be compassionate and a natural leader.

You love building relationships, helping others, and want to take a lead in the company to take the next steps.

You have a growth mindset, and are always looking at ways of pushing the business forward.

You must have previous experience within domiciliary care, ideally you are currently in a Registered / Assistant Manager Position.

You Mmust hold or be working towards level 5 in management and hold a valid full UK driving license

Duties will include:

To manage the office and field staff supporting their development, skills and abilities.

Generate and promote a caring and supportive environment for Service Users by implementing very high standards of professional care and support including the production of Care Plans.

Ensure the service exceeds all regulatory and company standards and that staff are given every opportunity to excel through appropriate training and development.

Help team members achieve the highest standards with an eye for detail To ensure that Aims & Objectives are achieved and to ensure that each customer receives care and support which is appropriate to their individual needs.

To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.

To oversee recruitment and appointment of all staff with the assistance of Head Office.

Ensure successful operation of quality control systems.

Ensure successful operation of risk management processes.

Ensure that all computerised and manual records are up to date.

Implementation of complaints procedure and safeguarding’s.

Preparation of management reports.

Actively look to increase the capacity of existing rounds.

To actively participate in the growth and development of the business, locally, through various marketing exercise.

To ensure compliance with our system, policies and procedures

To ensure the implementation and compliance of all relevant legislation and regulatory body guidance

Ultimate responsibility for all members of staff and carrying out regular Supervisions and monitoring of all staff is carried out Liaison with customers, relatives, representatives and social workers.

Carry out mandatory training.

Implementation of On Call Phone

Job Types: Full-time, Permanent

Salary: £30,000.00-£40,000.00 per year

Supplemental pay types:

  • Performance bonus
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