• Full Time
  • Preston
  • 30,000 - £40,000 GBP / Year

Identity Care Housing

Identity Care Housing is a 16+ Semi Independent Supported Living service who provide a range of accommodation services for young people who are leaving care aged 16 to 25 with basic, enhanced and complex needs. We offer specialist support, care, advice and guidance tailored to each young person’s needs to support them in their transition into adulthood and independent living.

We are seeking an experienced Service Manger to fulfill a full time role with our friendly and expanding team.

Job description

Reporting to the Managing Director, the candidate will lead the day to day running of the business including but not limited to;

Manage the service through clear aims and objectives to meet the assessed priority needs of young people within the parameters of legislation, good practice and policy.

To manage the activity and performance of the services and staff and be responsible for dealing with their day to day issues, e.g. complaints and maintenance requirements.

To liaise with social services and other professionals in terms of specific and general service delivery, support, accommodation etc, and to respond to any complaints/issues they have in a timely manner.

Participate in service developments including planning, control, monitoring, review and evaluation activities to ensure continuous improvements in service delivery.

To be responsible for people management, relating to sickness, absence, capabilities and discipline.

To ensure that all young people, and staff are treated in accordance with the Equal Opportunities policy, and fairly with consideration of their cultural, religious and physical needs.

To provide on-call assistance as required to staff, social services and management.

Will be required to have an oversight of the staff rota.

To ensure all reports and reporting data including monthly and quarterly returns, performance reports, and self-assessment safeguarding returns as requested by Local Authorities are completed and returned to them as requested.

To ensure all safeguarding issues are addressed in accordance to the company policies and procedures.

To work with the placements officers in ensuring that placements are facilitated as required by the placing authorities.

To review the performance of staff and provide annual appraisals

You will be required to make sure the service is inline with OFSTED (before 2024 as recent Government guidance) and ensure the necessary changes are made to achieve the minimum standards.


  • Vast experience as a Registered Manager with Young People
  • Proven outcomes with Ofsted
  • Level 4 NVQ/Diploma in Health and Social Care (Children and Young People)
  • Level 5 in Leadership & Management (or willingness to complete)
  • An excellent knowledge of OFSTED and interview process
  • Be confident in providing leadership to the team
  • Driving Licence

· Travel required at 30p per mile


  • Managing: 2 years (required)


You will gain experience in business development

You will gain experience and knowledge in the referral process

You will gain experience in senior management from our in house consultant service

Job Types: Full-time, Permanent

Job Types: Full-time, Permanent

Salary: £30,000.00-£40,000.00 per year


  • Casual dress
  • Company events
  • Company pension
  • On-site parking
  • Sick pay


  • 8 hour shift
  • Weekend availability

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to commute/relocate:

  • Preston, Lancashire: reliably commute or plan to relocate before starting work (preferred)


  • home manager: 2 years (preferred)
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