• Full Time
  • Leeds
  • 31,844 GBP / Year

United Response

Are you an experienced manager with exceptional social care knowledge? Want to make life happen in the lives of people we support and lead a support team?

If so, we want to hear from you!

The benefits

  • 25 days paid annual leave (plus 8 bank holidays ,pro rata for part time) , which increases after 3 and 5 years’ service pension contribution
  • Access to free occupational health, physiotherapy, counselling and advice services
  • Fully paid training and access to nationally recognised qualifications
  • Travel to work scheme (season ticket loan) Access to an online shopping platform with discounts from over 3,500 retailers
  • Refer a Friend Scheme

Making it happen – Your Role.

We have an opportunity for a Registered Service Manager to join our service in Leeds, leading a team of support workers and lead senior support workers.

This is a fantastic opportunity to further develop United Response’s reputation as a provider in the area.

  • Leading best practice and developing excellence in service provision.
  • You will provide management support whilst supporting people to build community relationships.
  • Managing complex support needs, working with people who display challenging behaviour, evidencing a sound knowledge in positive behaviour support and the implementation of positive behaviour support plans.
  • Managing employee relations issues such as sickness/absence, capability and maintaining internal and external relationships.
  • Managing and monitoring finances with a knowledge of regulatory requirements,
  • You will maintain and enhance our high standards and build strong working relationships with our partners, regulators and other important stakeholders, such as local authorities.
  • Be able to report on and analyse the service an positively respond to scrutiny.
  • This will include taking direct management responsibility for referrals, health and safety, compliance issues and financial control.
  • You will also play an important strategic role in defining, developing and implementing our growth plans.

To be a great Registered Service Manager, you will need –

  • To hold a minimum NVQ level 4 in Social Care Management or equivalent or working towards, with at least three years proven experience within social care at a management level.
  • You must have a positive attitude towards issues of learning disability, mental health and physical disabilities plus a comprehensive understanding of these issues in practice.
  • With the ability to act as lead practitioner and develop the team’s skills via supervision and on the job coaching, you will have the aptitude to respond to the needs of a 24 hour service to include on call arrangements and a need to provide management cover when required and therefore a flexible approach is essential.
  • Extensive knowledge and experience within Social Care.
  • This position is subject to successful registration with the Care Quality Commission.
  • A clean driving Licence and use of a car is desirable.

Who we are

United Response is a leading national charity providing support to young people and adults with learning disabilities and mental health needs. We believe in championing the rights of disabled people to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries.


This role is subject to an enhanced DBS check and Registration with The Care Quality Commission.

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Get in touch.

If you have any comments or queries, please use the contact form below to contact us. We will endeavour to respond as soon as possible.



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