• Full Time
  • Shetland
  • 43,313 GBP / Year


An exciting opportunity has arisen to join the team as Service Manager for our Residential Care Home in Shetland.

In your role as Service Manager at CrossReach, you’ll value kindness above all. Every single person who works here understands that our residents are people just like them with their own stories to tell. By joining us, you’ll have a wonderful opportunity to give something back to those people.

As Manager, you’ll have a range of responsibilities, such as; taking responsibility for the well-being of our Residents, including making sure their physical, emotional and social needs are met, leading, motivating and mentoring your team and delivering clinical guidance and training to ensure the safe, smooth, and efficient running of the home. You will also be carrying out assessments and evaluating individualised care plan, monitoring work areas and practices to ensure they are safe and conform to relevant standards, policies and legislation.

For you, that will mean the chance to lead that provision through effective leadership and home management. You’ll make sure we have the best people in place, delivering a truly empathic service. And, whether you’re championing resident wellbeing, establishing a vision and development plan for the home or carrying out quality assurance monitoring to take us above and beyond regulatory standards, you’ll do so with a sense of kindness above anything else.

This is an amazing opportunity to join a team that create a happy and homely environment, where we promote our residents’ independence, choice, dignity and respect by delivering the very best standards of care. The Walter and Joan Grey is a home that is very much part of the local community, and this is an amazing opportunity to be part of team that creates a happy and homely environment, where our residents are encouraged to live as independently as possible, with support provided as and when they need it.

Here at CrossReach, we strive to ensure that we are accepting, respectful and compassionate to both those in our care and our employees. So, join us and you’ll be part of a professional environment with a range of development opportunities and a generous benefits package. It’s a career that will enhance your life and the lives of vulnerable people across Scotland.

Full details of the role and the package can be found in the candidate information pack – Candidate Information Pack

As we do our work in Christ’s name the job you have applied for requires you to have a Christian faith and be able to work within and uphold our Christian Ethos. This is an Occupational Requirement under Part 1 of Schedule 9 to the Equality Act 2010.

This post requires you to be a member of the Protecting Vulnerable Groups (PVG) Scheme and undertake the necessary vetting checks. You will also be required to be registered with SSSC and it is your professional responsibility to ensure that you meet the standards and criteria for registration.

We have a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigrations. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category


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